Digital inventories. Geolocation of equipment requiring maintainenance, accessible online via the Internet. GPS Monitoring. Vehicles fitted with GPS receivers for controlling and optimising routes. Smartphones & Appss. Direct communication with maintenance staff and public involvement in detecting incidents. Data control. . Access control systems and RFID identifiers enable automated use and maintenance of equipment, and enable instant verification of work carried out. Bussines Intelligence. Automated service management with intelligent data processing for generating reports and statistics.